Box CEO Says AI Will Entrench Old-Guard Enterprise Apps, Not Hurt Them
Salesforce, Figma and other enterprise app firms have responded to a potential threat from artificial intelligence startups by limiting the startups’ access to customer data or files, even if the customers themselves give permission.
But Aaron Levie, CEO of file storage firm Box, which turns 20 this year, says his company has no intention of following Salesforce’s move.
“Fundamentally, it’s our customers’ data, and we are the platform for helping them manage it and get more value out of it,” Levie said in an interview with The Information’s editor in chief, Jessica Lessin, on The Information’s TITV.