Some Large Cloud Customers Slow Down AI Spending as Prices Drop

Cybersecurity firm Palo Alto Networks last year started adding artificial intelligence chatbots to its products to help customers get answers about their network security.

The tools originally relied on state-of-the-art models from OpenAI and other firms. But Palo Alto Networks recently found that open-source models from DeepSeek, a Chinese developer, could handle the same tasks for just 5% of the cost of the OpenAI models, CEO Nikesh Arora said.