More Changes Coming to Microsoft and Google’s Productivity Apps: Grammarly CEO

Microsoft and Google’s injection of generative artificial intelligence features into apps like Docs and Word is just the start of a dramatic shift for enterprise apps in the coming years, says Shishir Mehrotra, CEO of Grammarly, which develops writing assistant software.

Instead of a chatbot like Google’s Gemini or Microsoft’s Copilot that responds to customers’ questions, Mehrotra says the future of productivity software involves AI bots that will proactively suggest information customers could include in the documents, based on internet sources or the customer’s own corporate systems.