OpenAI Takes a Page From Palantir, Doubles Down on Consulting Services

As OpenAI pitches its artificial intelligence to big companies and government agencies, it’s taking a page from the playbook of many software firms by offering in-house researchers and software engineers to customize AI for customers.

OpenAI is adding staff and resources for a consulting-like service, in which its engineers guide customers through a process known as fine-tuning. To get the consulting help, OpenAI is typically requiring customers to spend at least $10 million.