OpenAI’s Chatbot App Store Is Off to a Slow Start

Last fall, OpenAI CEO Sam Altman sought to capitalize on the raging success of ChatGPT by launching an app store. Similar to the way Apple turned the iPhone into a big business for mobile app developers, OpenAI hoped developers would tap into its artificial intelligence to create and sell their own conversational AI apps to ChatGPT customers.

Four months after Altman announced the GPT Store, however, some developers who offer chatbots through it say they have been disappointed by the lack of customers for their products. They say they’ve gotten little support from OpenAI in terms of analytics about their users. OpenAI also limits access to the store to paying customers of ChatGPT and hasn’t allowed the developers to charge money for their apps yet.