Traditional SaaS Loses in Corporate Budget Shift

As businesses spend more on AI from Anthropic and other new providers, traditional enterprise apps and IT services providers are sometimes fighting for a smaller piece of the pie.

In one example, French biopharmaceutical giant Sanofi told me it’s using its own in-house AI agent developed with Claude Code and software from an AI startup, Elementum, to reduce usage of ServiceNow IT management software.