Why Elon Musk Should Refund $2.3 Billion to Customers of Full Self-Driving

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Why Elon Musk Should Refund $2.3 Billion to Customers of Full Self-Driving 

Ten days ago, Tesla CEO Elon Musk tweeted that he was about to release an important update to the beta version of his full self-driving software, the neural network–driven program that he says will ultimately allow his customers to drive hands-free anywhere they choose. The improvements, he assured his 60 million Twitter followers, “will blow your mind.”

The following day, Tesla released FSD Beta 10, and ever since, a pre-selected group of Tesla owners has been subjecting the program to a regimen of tough turns, tight squeezes and weird obstacle courses. In a torrent of in-car videos posted to YouTube, their Teslas miss turns, veer toward pedestrians, and require frequent intervention to prevent possible accidents. As Musk himself tweeted just two weeks earlier about the program’s previous version, the beta FSD software “is actually not great.”