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Applied AI

Anthropic Preps Claude Agent in Microsoft Teams

Bloomberg/Getty Images
By
Laura Bratton
[email protected]Profile and archive
,
Aaron Holmes
[email protected]Profile and archive
and
Amir Efrati
[email protected]Profile and archive

Salesforce and Microsoft may be worried about threats posed by AI upstarts like Anthropic to their core enterprise apps, but they’re taking a conciliatory approach.

Even though the two incumbents sell proprietary AI agents that can be used inside their Slack and Teams messaging apps, for instance, they’ve decided the apps ought to be a “platform” or app store for any AI agents their customers might want, including Anthropic’s Claude. A partnership Anthropic and Salesforce announced last week lets Slack customers summon Claude in their group chats to review their communications and handle workplace tasks, as long as they connect it to the other apps or databases their business uses. 

And Anthropic recently told Microsoft it is planning to develop such a feature for Teams, according to someone briefed on the discussions.

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