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The Briefing

Online Critics Push Opendoor CEO Out

Carrie Wheeler and Keith Rabois. Photos via Opendoor/Getty
By
Martin Peers
[email protected]Profile and archive

Carrie Wheeler isn’t one of tech’s big names, but she may go down in history as the latest victim of an online mob. The CEO of home-buying firm Opendoor stepped down Friday after weeks of relentless attacks on her on X, including from investor Eric Jackson and venture capitalist Keith Rabois, a co-founder and onetime executive chair of Opendoor. Whoever succeeds Wheeler had better wear a bulletproof vest.

Opendoor occupied a tough business—buying up houses and trying to flip them at a profit—one that real estate ad firm Zillow dabbled in and then exited a few years ago after suffering heavy losses. Wheeler didn’t invent the business. A longtime private equity executive at TPG, she took over as CEO in late 2022 after a stint as chief financial officer, succeeding co-founder Eric Wu, who was demoted as rising interest rates were battering the housing market as well as Opendoor’s business, putting it deeply into the red. As Wheeler said in a post today, she was asked to take over when “the company was in crisis” and “the business needed a reset.” 

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